LocknCharge needs to collect, keep and use personal information for the purpose of its dealings with customers and potential customers who have provided personal information to LocknCharge.
The purpose of this policy is to set out how LocknCharge handles the personal information provided to it.
The personal information collected by LocknCharge consists of:
- Your name
- Your contact details including phone number, organization and email address
- Details about your enquiry
By providing your personal information to LocknCharge, you consent to the collection, keeping and use of your personal information as set out in this policy. If you do not consent to the collection, keeping and use of your personal information, please do not provide your personal information to LocknCharge.
Collection of information
LocknCharge collects personal information for the purpose of its dealings with you. The purposes for which personal information is collected, kept and used include, but are not limited to, the following:
- Supplying goods and services to you.
- Promoting or advertising the goods and services of LocknCharge to you, unless you opt out of receiving such promotional or advertising material. You can opt out of receiving such material by going to [link].
- Where your business has applied for commercial credit terms, assessing whether LocknCharge will provide credit terms to your business and for the other purposes set out in the commercial credit application form.
- Any other communication with you regarding the dealings between LocknCharge and you.
Personal information must not be provided by any person other than the individual whose personal information is being provided. You must not provide any other person’s personal information. All personal information provided by you must be complete, true and accurate.
Use of personal information
LocknCharge may use your personal information for the purposes set out above and you consent to such use.
LocknCharge may also use personal information for the purpose of direct marketing to you of goods and services which LocknCharge considers may be of interest to you (including the goods and services of third parties). If you do not wish to receive such marketing material, you may opt out of receiving such material. You can opt out by going to [link] or unsubscribing to the communication which is sent to you.
Disclosure of personal information
LocknCharge will not provide your personal information to any third parties, except with your consent or where required by law.
LocknCharge may be required to disclose personal information to government agencies such as the Police or other law enforcement agencies. You consent to the disclosure of personal information where a lawful request is received from such an agency.
LocknCharge may also be required to disclose your personal information pursuant to a Court order or other legal process. You consent to the disclosure of personal information in such circumstances.
Updating personal information
If any of your personal information changes, you should notify LocknCharge as soon as reasonably possible.
If you have any complaints about the collection, keeping and use of your personal information, please contact us at.
If at any time you do not wish to have your personal information held by LocknCharge you must notify LocknCharge and LocknCharge will remove all personal information (provided that LocknCharge may retain such information as is reasonably required for the purpose of its dealings with you if there are outstanding matters which need to be dealt with).
LocknCharge or its contractors monitors the traffic and activity on the LocknCharge website and use of the LocknCharge services including your activities on the website for the purpose of assessing the performance of the LocknCharge website and the use of the LocknCharge services. In doing so, LocknCharge will not disclose your personal information to third parties.
LocknCharge collects and uses information provided by its customers for the purpose of providing reports and other information to LocknCharge and businesses with which it deals. In doing so, LocknCharge will not disclose your identity or any other personal information to third parties.
Use of overseas servers
LocknCharge may store your personal information on servers which are not located in Australia (e.g. where LocknCharge uses cloud computing services). You consent to your personal information being sent and kept overseas for this purpose.
Subject to the above, LocknCharge will not send your personal information overseas without first obtaining your consent.
If you have any questions or comments regarding this policy or any issues relating to privacy issues please contact us.